INTEGRATED MANAGEMENT SYSTEM (IMS)
The Integrated Management System (IMS) is implemented at all operational sites, delivering the the intent of our Health & Safety, Environment and Quality (HSEQ) policy objectives. The IMS offers consistency of service and operational performance across its regional coverage, and it structures and controls documentation pertaining to Health & Safety, Environment and Quality ensuring they remain accurate, relevant and useful to the workforce and our customers.
The IMS has achieved certification, to internationally recognised standards, at a number of our operational sites:
The IMS hosts a system for ensuring compliance with legal obligations by maintaining a framework that identifies relevant legal requirements and a traceable process for evaluating compliance. This framework allows us to adapt and comply with relevant legislative changes; this is also extended out to our customer base via advice and guidance.
We maintain membership to industry affiliations such as the British Metals Recycling Association, Bureau of International Recycling and Industry Council for Electronics Recycling; this ensures good awareness of future legislative changes but also enables our voice to be heard by regulators and other 3rd parties.
In 2007, we achieved accreditation to the ISO 9001:2008 Quality Standard for both Liverpool Yard and Dock areas and our Manchester Yard. We are proud of this achievement and use it to ensure that all business dealings with the Company, whether it is the buying of material or overseas export, are performed and handled in a professional, efficient manner.
S. Norton & Co Ltd. is dedicated to the provision of metal recycling services and products that satisfy its customer needs in terms of quality, cost and timing. We have developed an effective Customer Concerns and Satisfaction procedure and welcome all feedback from our customers whether positive or to raise a concern/complaint about any aspect of the company. This feedback is vital in ensuring we continually improve the service we provide to meet our customer needs and expectations.
A safe place to visit and work
We have a commitment to the safety of our workforce, contractors and visitors and also to members of the public and we understand and can demonstrate that safety is of paramount importance. We operate an effective Health & Safety Management system and are currently working towards certification to BS OHSAS 18001, the Occupational Health and Safety Management standard.
We have a dedicated Health & Safety Team and staff at all levels within the company are trained to a high standard of Health & Safety and understand the benefits of having responsibility for their own safety and that of others.
All safety incidents are recorded, investigated and analysed to ensure our accident and incident statistics remain low and we maintain an impeccable safety record which is not only sector leading but is comparable with other world leading industries.
Zero waste – our largest environmental commitment
‘Zero waste’ is our largest environmental commitment and is substantiated by heavy investment in sophisticated plant and equipment to further recovery valuable and useable materials from primary treatment residues. Primary treatment residues are a by-product of the metal shredding process, which focusses on the high volume extraction of metals from a non-homogenous bulk input material from the metal recycling industry.
Following the shredding process large quantities of metallic output are suited for onward sale as feedstock in the smelting process. The remaining treatment residues contain metal, plastics, aggregates, glass, textiles, wood and rubber which can be further segregated, but this material is costly and difficult to process.
Along with our strategic partner Axion Polymers, we have designed and implemented a process to overcome the challenges faced by recycling treatment residues and through the segregation of predominantly plastics, metals and aggregates a recycling rate of 90% or upwards is achieved.
We continue to invest in new process equipment and plant, securing resources for the future and reducing waste output. Increasing pressures from the EU to improve recycling and recovery rates mean that achieving ‘Zero waste’ continues to be an important theme for the UK metal recycling industry and we hope to continue to serve the industry through our innovation and forward thinking.